Terms & Conditions


Welcome to the Vis-à-Vis website. The following statement, which applies to the use of our website and the services offered on it, informs you about the collection of personal data during your browsing and about the terms and conditions of our website.

By using this website, you consent to the processing of your personal data in accordance with this data protection declaration. We collect and process your personal data in compliance with the applicable data protection laws and requirements. For the rest, the Fondation Pôle Autisme, where the site is currently hosted, accepts no liability in connection with the use of this website.

Data recording and general information

Each time you visit the website, a series of general data and information are collected and recorded in the server log files. The data collected may include (1) the types of browsers and versions used, (2) the operating system used by the accessing system, (3) the website from which a system accesses our website (referred to as the referrer), (4) the sub-sites accessed by a system accessing our website, (5) the date and time of access to the website, (6) an IP (Internet Protocol) address, (7) the Internet service provider of the accessing system and (8) other similar data and information used to protect against attacks on our IT infrastructure.

This data and information is necessary in order to (1) correctly present the content of our website, (2) optimize its content, (3) guarantee the long-term operation of our IT infrastructure and the technical aspects of our website, and (4) provide the necessary information to the prosecuting authorities in the event of a cyber-attack.

Our foundation may also analyze this data and information for statistical purposes and to improve the data protection and security of our IT infrastructure. The data and information collected are only processed for the purposes mentioned above and are then deleted.

The foundation does not accept any form of advertising (announcements, etc.) on the site. Each user contributes to the maintenance costs of the site by paying the amount specified in the tariffs and fixed according to the duration of the program and the services required.

To use the program and create an account, users are required to register and submit certain personal details to the Foundation. The Foundation treats this personal data as confidential and complies strictly with the law on public information, access to documents and the protection of personal data. While the user is following the Vis-à-Vis program, personal information is stored to enable the user to progress through the program. Personal data is stored in a secure, encrypted database on the site’s server and access is therefore strictly limited to only those persons who are essential to the operation of the site and the program. This information is deleted for each user at the end of the program.

Links to other websites

This website may contain links to the websites of other providers. Our foundation has no influence whatsoever on these websites, their content, offers or availability, nor on the data protection declarations and provisions applicable to them, and therefore accepts no liability whatsoever.

Cookies and other services

Our program may use cookies on its website. Cookies contain a unique identifier that associates websites and servers with a specific web browser. Any Internet browser can be recognized and identified by means of this unique identifier.

Such information on the use of this website (including your IP address) may, for example with the use of Google Analytics, be transmitted to servers abroad and stored there. By continuing to browse our website, you agree to the transfer of this data.

Our program may use other services offered by third-party providers to integrate their content and services, such as videos or contributions, into our website. For such integration, these third-party providers must be able to collect the IP address and other information of people who consult this website. By continuing to browse our website, you declare that you accept the above.

Social media / social networks

This website may contain buttons (“social media plugins”) that establish contact with the servers of social networks (Facebook, Twitter, Instagram, etc.). By clicking on one of these buttons, you consent to the necessary data, such as IP address, website navigation, etc., being transmitted to the operator of the social network concerned.

Means of communication

The website contains certain information to enable rapid electronic contact and immediate communication, including a general e-mail address. If you contact us via the communication channels offered on our website, your contact details and content will only be used to process and respond to your request.

Important note: as confidentiality cannot be guaranteed when transmitting your data, you must not communicate any confidential data (medical questions, etc.) when contacting us.


Our foundation may amend this data protection declaration at any time and without prior notice. The applicable version is the one published on our website. In the event of an update, we will inform you by e-mail or any other appropriate means.

The personal data collected will not be sold or communicated to third parties, nor will it be used by the university or the foundation for research purposes, but solely for the means of developing the site and the program in line with users’ needs.

The Foundation reserves the right and will do everything in its power to take the necessary measures to protect the confidentiality of users when data is transferred via the Internet. However, the user acknowledges that it is not possible to guarantee absolute security when transferring digital data. Consequently, personal data is communicated under the sole and entire responsibility of the user. The Foundation cannot be held responsible for any unfortunate events occurring during the transfer of data by the user via the Internet, such as loss of data or hacking of the communication by a third party.

By choosing to use the program, the adult representative declares that he/she has intentionally read, understood and accepted these conditions without reservation. Any legal minor using the site must obtain the initial agreement of his or her legal guardian, who accepts the conditions of the site on behalf of the minor.

The program

The program, called Vis-à-Vis, gives users access to a teaching module and various games carefully designed by a university research group.

The program has been developed for children and teenagers aged between 7 and 16. The program includes 9 games and a teaching module to be completed in tandem with an adult. If anyone over the age of 16 wishes to use the program, they should be aware that the research on the program is based on younger people who attended four weekly sessions for twelve consecutive weeks in tandem with an adult.

The program has been created for many different professionals, including psychologists, speech therapists, teachers, etc. as well as private users.

The user and the foundation have the right to terminate a service agreement for any reason, including the termination of services already in progress. No refunds will be offered where the program has commenced and is, for all intents and purposes, ongoing. Users may request a refund where they have paid for a program that has not been started.

Responsibility of the user

By accessing the site and the program, the user undertakes to comply with the instructions and conditions of use.

Access to the site and the program is granted to a limited number of people and is secured by the creation of a user account protected by a username and password. It is the user’s responsibility to protect his/her username and password, and to take the necessary measures to prevent any use or usurpation of the user account by a third party.

In the event of a breach of the terms and conditions or any type of abuse by the user, the Foundation reserves the right to block access to the site and the program. In this case, no site fees will be refunded.

The user and the foundation have the right to terminate a service agreement for any reason, including the termination of services already in progress. No refunds will be offered where the program has commenced and is, for all intents and purposes, ongoing. Users may request a refund where they have paid for a program that has not been started.

Responsibility of the Foundation

Use of the site and the program is the sole responsibility of the user. Within the limits of the law, Fondation Pôle Autisme may not, under any circumstances, be held liable for any direct or indirect damage of any nature whatsoever, including loss of data, lack of results, loss of profits or customers, damage to tangible or intangible assets, resulting from the use of the site or the program.

By its very nature, the site is accessible 24 hours a day. However, access to the site and the program may be temporarily interrupted due to technical problems, maintenance, or updates to ensure the proper functioning of the site and the program.

The Foundation undertakes to protect the site to the best of its ability against any misuse by third parties or against any computer viruses. However, the Foundation cannot guarantee that the server or the site will not be subject to digital piracy or that it will not be free of digital viruses. Consequently, the foundation cannot be held responsible for the consequences of acts of piracy or in the event of contamination by a computer virus. It is the user’s responsibility to take the necessary measures to protect their personal data, software, computers and other digital equipment from contamination by viruses circulating on the Internet.

Nor can the Foundation be held responsible in the event of a connection breakdown, power cut, interruption or failure, technical failure, digital piracy, poor configuration or misuse of the user’s computer or telephone lines, or any other circumstance not intentionally linked to an individual user.

Disclaimer of liability

The university researchers and foundation clinicians involved in this project have taken the greatest care and attention in developing the program.

However, the foundation cannot guarantee results from the program in any way, measurable or implied, particularly in the form of cognitive or clinical changes, as a result of using the site or the program. Use of the program is under the sole responsibility and at the sole risk of the user.

Intellectual property rights

The creators of the program are the sole holders of the intellectual property rights to the structure and content of the site and the program.

The texts, graphics, drawings, logos, photos, animated sequences with or without sound, and other documents or elements appearing on the site are, unless otherwise stated, the property of their authors. Consequently, any reproduction, representation, adaptation, translation and/or transformation, in whole or in part, or transfer to another site of any element of the site or the program is prohibited.

Consultation and use of the site does not confer any intellectual property rights on the user in respect of any element of the site or program.

Any unauthorized use or reproduction of elements of the site or program may result in legal consequences (civil or criminal).

Jurisdiction and applicable law

These general terms and conditions of use are governed by Swiss law. In the event of a dispute, the courts of Geneva shall have sole jurisdiction.

The purpose of this document is to define the terms and conditions under which the Foundation makes the program available to its users. Users should be aware that the Foundation reserves the right to modify and update this document at any time.